When the WooCommerce place order button is not working, the checkout may look complete while the purchase path is already blocked. The buyer fills the form, selects a payment method, clicks the final button and then nothing useful happens: no confirmation, no payment handoff, no order-received signal.
The first step is to identify whether the button itself is disabled, whether validation blocks submission, whether Ajax or Store API fails, whether a payment gateway disappears, or whether the confirmation step never appears. Those are different failures and they need different proof.
Useful evidence should answer five questions:
- Does the checkout form submit at all? - Is a required field or shipping step blocking validation? - Does the payment gateway appear and initialize? - Does the final request return an error, timeout or redirect loop? - Is there a safe confirmation signal after the click?
CashFlowCanary treats the place-order click as a high-intent checkout signal, not as a generic uptime check. It records the failing step and keeps the evidence filtered, without storing customer payment data or cart contents. See the broader monitoring scope in features, compare coverage in plans, or request a free audit.
This article complements WooCommerce checkout not working, WooCommerce checkout 500 error and WooCommerce payment failed. Together they separate a button issue from a server error, gateway incident or wider broken checkout.